Shipping & Returns
All orders are processed within 4 to 14 business days (excluding weekends, hot sale periods and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Free shipping offer for orders over $85
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We offer international shipping to the following countries: Canada, Haiti, France Germany, Chile, Brazil, Dominican Republic.
Shipping charges for your order will be calculated and displayed at checkout.
Delay may apply by your destination country (custom and verification)
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. G & H Beauty Cosmetics is not responsible for these charges if they are applied and are your responsibility as the customer.
Returns
To start a return, you can contact us at customersupport@ganhbeauty.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
No free return for international orders. The return fees will be at the customer charge.
You can always contact us for any return question at customersupport@ganhbeauty.com
Exceptions / non-returnable items
Certain types of items are not eligible for return Due to the nature of our products and the risk of contamination for hygienic reasons.
Certain types of items are not eligible for return Due to the nature of our products and the risk of contamination for hygienic reasons.
- Products made to Your specifications (Dedicated set)
- Custom products (such as special orders, personalized items and private label).
- Products which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- Products which are not suitable for return due to health protection or hygiene reasons and were unsealed after dropping off.
Unfortunately, we cannot accept returns on sale items or gift cards.